Terms of Service

1. Acceptance of Terms & Eligibility

By accessing cmmarketinglab.com, downloading any related guides, or subscribing to our software applications, you declare that you are at least 18 years old (or the legal age of majority in your jurisdiction) and legally capable of entering into binding contracts.

If you are using our services on behalf of an entity or organization, you represent that you hold full authorization to bind that entity to these Terms.

2. Services and Digital Products Description

CM Marketing Lab specializes in digital health-tech software, nutritional knowledge frameworks, and educational wellness products, including but not limited to:

• SlimReset Protocol: Comprehensive digital guide offering low-glycemic dietary strategies, structured meal planning, and metabolic wellness education.
• Metabolic Shield Handbook: Digital companion handbook covering sleep optimization, stress reduction, and metabolic lifestyle resilience.
• SlimFit App: Mobile and web SaaS application providing personalized meal logging, daily habit tracking, and adaptive eating insights.
• OneMealFix: Practical digital guide focused on optimizing high-impact daily nutritional choices.

We continuously innovate and reserve the right to modify, enhance, update, or discontinue features of our services at our sole discretion with reasonable notice when applicable.

3. Non-Medical Health & Wellness Disclaimer

Our products and services are not intended to replace consultation with a qualified medical physician, registered dietitian, or endocrinologist. Specifically:

• Always consult your personal physician before starting any new nutritional program, fasting routine, or dietary adjustment, particularly if you have diabetes, hypertension, cardiovascular conditions, metabolic disorders, or if you are pregnant or nursing.
• Never disregard professional medical advice or delay seeking medical attention because of information read on our website or contained within our digital publications.
• Individual results vary widely depending on personal metabolic baseline, genetic factors, physical activity, and dietary adherence. No specific health outcome is guaranteed.

4. User Accounts & Access Credentials

When creating an account to access our SaaS applications or customer portals, you agree to:

• Provide accurate, complete, and current information during registration.
• Maintain the strict confidentiality of your login credentials, including passwords and authentication tokens.
• Promptly notify our support team at support@cmmarketinglab.com if you detect or suspect any unauthorized access to your account.

You are fully responsible for all activities occurring under your authenticated credentials.

5. Payments, Subscriptions & Billing Terms

Transactions conducted on our websites and apps are processed securely through certified payment service providers (including Centerpag and Stripe):

• Prices & Taxes: All stated prices are in the displayed currency (BRL, USD, or EUR) and include applicable statutory taxes as required by law.
• Digital Guides: One-time purchases grant you immediate personal, non-exclusive access to download and read the materials.
• Recurring Subscriptions (SlimFit App): If you purchase a monthly or annual subscription, your payment method will automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
• Refunds & Cancellations: All purchases are governed by our dedicated Refund Policy, which guarantees an unconditional 7-day right of withdrawal in compliance with the Brazilian Consumer Defense Code (CDC Art. 49).

6. Intellectual Property & License Limitations

All trademarks, logos, texts, illustrations, graphics, software code, recipes, video content, and educational frameworks associated with CM Marketing Lab and our products are the exclusive intellectual property of C M RIO PRETO INDUSTRIA E COMERCIO LTDA or our licensed content partners, protected under Brazilian and international copyright and trademark laws.

Upon purchase or subscription, we grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only. You explicitly agree NOT to:

• Copy, redistribute, resell, broadcast, or sublicense our guides or application software.
• Reverse-engineer, decompile, or disassemble our proprietary web applications.
• Use automated scrapers, bots, or data-extraction tools on our platforms.

7. Acceptable Use Policy

You agree to use our digital assets strictly for lawful purposes. You shall not upload or transmit malicious code, attempt unauthorized server intrusion, harass other community members or support personnel, or engage in any fraudulent activity.

8. Account Suspension and Termination

We reserve the right to suspend or terminate your account and revoke access to our services without prior notice if you breach these Terms, engage in unlawful conduct, or initiate fraudulent payment chargebacks.

You may terminate your account or cancel your recurring SaaS subscription at any time via your account management panel or by writing to support@cmmarketinglab.com.

9. Limitation of Liability & Disclaimers

Our digital guides and software services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including fitness for a particular health purpose or uninterrupted software availability.

To the maximum extent permitted by applicable law, CM Marketing Lab, its officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your access to or inability to use our products.

10. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the Federative Republic of Brazil, including the Brazilian Civil Code (Law 10.406/2002), Consumer Defense Code (Law 8.078/1990), and Marco Civil da Internet (Law 12.965/2014).

Any dispute, claim, or controversy arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the judicial district of São José do Rio Preto, State of São Paulo, Brazil, waiving any other jurisdiction, however privileged it may be.

11. Corporate Information & Legal Notices

For official legal correspondence, notices, or compliance inquiries, please direct communications to: