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Contact Our Support Team

We are here to help you

Have a question about your order, need assistance accessing our digital guides, or have feedback about our SaaS products? Get in touch using any of the channels below.

Customer Support Email

Direct inquiries, order help, and billing assistance:

support@cmmarketinglab.com

Telephone Support

Monday to Friday, 9:00 AM – 6:00 PM (BRT / UTC-3):

+55 (17) 3155-0668

Headquarters Address

Rua José Rossi, nº 161 — Parque Industrial Tancredo Neves

São José do Rio Preto, SP 15076-600 — Brazil

Official Corporate Details:

Entity: C M RIO PRETO INDUSTRIA E COMERCIO LTDA

Brand: CM Marketing Lab

CNPJ: 53.600.163/0001-00

Main Domain: cmmarketinglab.com

Send a Message

Fill out the form below and an agent will reply within 24 business hours.

We respect your privacy. Your personal details will only be used to answer your inquiry.

Frequently Asked Questions

Quick answers to common questions about our products and customer policies.

Access links are dispatched immediately via automated email upon payment approval. Check your inbox (and spam/promotions folders) for an email from CM Marketing Lab containing your direct download links.

Under our 7-day unconditional guarantee (CDC Art. 49), simply email support@cmmarketinglab.com with your order number or purchase email. Our billing desk processes refunds within 24 business hours. Review our full Refund Policy for complete details.

You can cancel at any time inside the app settings under Account > Subscriptions, or by emailing our support desk. Cancellation prevents all future charges while maintaining access until the end of your prepaid billing period.

CM Marketing Lab is a registered trade name of C M RIO PRETO INDUSTRIA E COMERCIO LTDA, registered in Brazil under CNPJ: 53.600.163/0001-00, with headquarters located in São José do Rio Preto, SP.

Visit Our Office

Rua José Rossi, nº 161 — Parque Industrial Tancredo Neves, São José do Rio Preto, SP 15076-600 — Brazil